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15.08.2024
German Customer Service Associate (CSA) - Network Operator
Cape Town
... management skills to prioritize tasks and achieve results. Qualifications: 1-2 years of experience in a similar role, preferably within telecom or ticketing processes. Strong background in IT and customer support, with a solid understanding of network knowledge. CISCO certification is ...
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Surgo PTY Ltd
15.08.2024
German Customer Service Associate (CSA) - Order manager
Cape Town
... management knowledge to ensure efficient and accurate order handling. Key Responsibilities: Oversee and manage customer orders from initiation to fulfillment. Apply service management principles to ensure high-quality service delivery. Utilize technical skills to support product development and ...
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Surgo PTY Ltd
15.08.2024
German Customer Service Associate (CSA) - Incident Lifecycle Manager
Cape Town
... management. Ensure precision and reliability in all aspects of incident handling. Qualifications: 1-2 years of experience in a similar role, preferably within telecom or ticketing processes. ITIL Foundation certification is required. Basic technical understanding of IT and networking. ...
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Surgo PTY Ltd
31.08.2024
CSR Junior Team Supervisor - German
Cape Town
Overview: The CSR Junior Team Supervisor - German assists the CSR Team Supervisor in managing the team of German-speaking CSRs. This role involves supporting daily operations, handling escalated issues, and ensuring that customer service standards are maintained. The Junior Supervisor also plays a ...
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Surgo PTY Ltd
30.08.2024
Junior SQL Analyst
Cape Town
... management. Excellent communication, analytical skills, and the ability to handle multiple tasks are essential. A bachelor's degree and relevant experience are preferred qualifications for this position.Key Responsibilities:SQL Server Administration and Optimization:Manage and optimize SQL ...
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Surgo PTY Ltd
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